Appendix C – Resource list | Ontario Human Rights Commission

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This resource list is not exhaustive – please let us know if there are other resources that we can add. This list was compiled by Commission staff and identifies groups and publications that may deal with human rights issues. The Commission does not endorse, promote or vouch for any of the resources. Please consult with the resource directly for more information.

Carswell
One Corporate Plaza, 2075 Kennedy Road
Toronto, ON M1T 3V4
Phone: 416-609-3800
Toll Free: 1-800-387-5164
Fax: 416-298-5094
E-mail: carswell.orders@thompson.com
Internet: www.carswell.com

Human Resources Professionals Association (HRPA)
150 Bloor St W #200
Toronto, ON M5S 2X9
Phone: 416-923-2324
Toll Free: 1-800-387-1311
TTY: 289-401-3382
Email: info@hrpa.ca
Website: www.hrpa.ca

b) Organizations providing human rights services to Ontarians

Human Rights Tribunal of Ontario
Ms Patricia M. Grenier, Registrar
Human Rights Tribunal of Ontario
400 University Ave., 7th Floor (One block south of Dundas Street W.)
Toronto, ON M7A 1T7
Tel: 416-314-8419
Toll Free: 1-800-668-3946
TTY: 416-314-2379
TTY Toll Free: 1-800-424-1168
Fax: 416-314-8743
E-mail: hrto.registrar@ontario.ca
Internet: www.hrto.ca

Human Rights Legal Support Centre
E-mail: HRLSC@Ontario.ca
Internet: http//www.hrlsc.on.ca

c) Creating a workplace that complies with the Code

Building Inclusive Communities
www.healthycommunities.on.ca
A project by the Ethno Racial Coalition of Ontario, this website offers tips to promote diversity and improve communication in the workplace.

Canadian Auto Workers Union
Human Rights Department
E-mail: humanrights@caw.ca
Phone: 416-495-3762
Fax: 416-495-6552
Internet: http://www.caw.ca/whatwedo/humanrights
Offers training programs on workplace human rights for union members.

Canadian Automotive Repair and Service (CARS) Council
Phone: 613-798-0500
Internet: www.cars-council.ca
E-mail: jennifer@carscouncil.ca
See CARS Inventory – research project on internationally trained professionals and labour shortage and links to other
resources online at:
www.cars-council.ca/documents/Reports/English-CARS_Inventory.pdf

Canadian Human Rights Commission
344 Slater Street, 8th Floor
Ottawa, ON K1A 1E1
Phone: 613-995-1151
Toll Free: 1-888-214-1090
TTY: 1-888-643-3304
Fax: 613-996-9661
Internet: www.chrc.ccdp.ca
See publication: A Place for All: A Guide to Creating an Inclusive Workplace online at
www.chrc-ccdp.ca/discrimination/APFA_UPPT/toc_tdm-en.asp

Canadian Information Centre for International Credentials
Internet: www.cicic.ca
Services to support recognition of international credentials.

Career Edge
Phone: 416-977-3343
Toll Free: 1-888-507-3343
Fax:: 416-977-4090
Internet: http://overview.careeredge.ca/
E-mail: info@careeredge.ca
Internship programs for people with disabilities, recent graduates and internationally qualified professionals.

Centre for Canadian Language Benchmarks (CCLB)
200 Elgin Street, Suite 803
Ottawa, ON K2P 1L5
Phone: 613-230-7729
Fax: 613-230-9305
E-mail: info@language.ca
Internet: www.language.ca
See Resource Kit for Counselling and Hiring Immigrants
Practical supports for hiring and training newcomers.

City of Toronto – Human Rights Office
55 John Street, 5th floor, Metro Hall
Toronto ON M5V 3C6
Phone: 416-392-8383
Fax: 416-392-3920 or 416-392-4686
TTY: 416-397-7332
E-mail: humanrights@toronto.ca
Internet: www.toronto.ca

Employment Ontario
Ministry of Training, Colleges and Universities
Toll free in Ontario: 1-800-387-5656
TTY: 416-325-4084
Fax: 416-325-6348
Internet: www.edu.gov.on.ca
Provides services to employers such as Adjustment Advisory Program for times of restructuring and downsizing, apprenticeship programs and employer bonuses.

Hireimmigrants.ca
170 Bloor Street West, Suite 901
Toronto, ON M5S1T9
Phone: 416-944-1946 ext. 271
E-mail cdeveale@triec.ca.
Internet: www.hireimmigrants.ca
Links to other resources for employers seeking to hire skilled immigrants. Provides a four-month to one-year internship program to bridge the gap between skilled immigrants and industry. Eligible employers can apply for awards relating to implementation of measures to remove barriers to hiring immigrants or improving hiring processes.

Industrial Accident Prevention Association (IAPA) – Information Centre
Phone: 905-614-4272 ext. 2298 or ext. 2387
Toll free in Ontario: 1-800-406-4272 ext. 2298 or ext. 2387
Fax: 905-614-1414
E-mail: infocentre@iapa.ca
Internet: www.IAPA.ca
Website features wide variety of resources on occupational health and safety, and on creating and maintaining healthy workplaces, including resources on workplace violence.

Job Start – The Centre for Advancement in Work and Living
41 Chauncey Avenue
Etobicoke, ON M8Z 2Z2
Phone: 416-231-2295
TTY: 416-253-2726
Fax: 416-253-2700
E-mail: info@jobstart-cawl.org
Internet: www.jobstart-cawl.org
Community-based, not-for-profit agency helping experienced workers, newcomers to Canada and youth overcome challenges to reach their employment goals. Services for employers such as access to free in-depth job matching, pre-screening service, wage or training subsidies, follow up service.

Labour Community Services
15 Gervais Drive, Suite 603
Toronto, ON M3C 1Y8
Phone: 416-445-5819
Fax: 416-445-5146
Internet: www.labourcommunityservices.ca
Provides supports to unions in meeting their members’ needs.

Law Society of Upper Canada
Equity Initiatives Department
Osgoode Hall, 130 Queen Street West
Toronto, ON M5H 2N6
Phone: 416-947-3300 ext. 2153
Toll Free: 1-800-668-7380 ext. 2153
Fax: 416-947-3983
Internet: www.lsuc.on.ca
Has number of resources for law firms that may be useful for other employers, including model policies (for example, on accommodation, equity, gender identity and sexual orientation).

Ministry of Citizenship and Immigration
6th floor, 400 University Avenue
Toronto, Ontario M7A 2R9
Phone: 416-327-2422 or
Toll free: 1-800-267-7329
TDD/TTY: 416-326-0148
Toll free TTY: 1-888-335-6611
Fax: 416-314-4965
Internet: www.citizenship.gov.on.ca/english/working/employers/
Information about recruiting and hiring internationally-trained professionals

Office of the Employer Advisor (Ministry of Labour)
151 Bloor Street West, Suite 704
Toronto, ON M5S 1S4
Phone: 416-327-0020
Toll Free: 1-800-387-0774
Fax: 416-327-0726
E-mail: weboea@mol.gov.on.ca
Internet: www.employeradviser.ca
Helps Ontario’s employers manage workplace safety and insurance issues.

Office of the Worker Adviser (Ministry of Labour)
123 Edward Street, Suite 1300
Toronto, ON M5G 1E2
Phone: 416-325-8570
Toll Free: 1-800-660-6769
Fax: 416-325-4830
Internet: www.owa.gov.on.ca
Free services for non-unionized injured workers.

Skilled Trades Alliance
Phone: 905-529-4660
E-mail: alliance@skilledtrades.ca
Internet: www.skilledtrades.ca
Offers employers the tools and resources they need to recruit and retain qualified help.

d) Race and creed-related issues

Canadian Council for Aboriginal Business
204A St. George Street
Coach House, Main Floor
Toronto, ON M5R 2N5
Phone: 416-961-8663
Fax: 416-961-3995
E-mail: info@ccab.com
Internet: www.ccab-Canada.com

Canadian Heritage – Multiculturalism Program
150 John Street, Suite 400
Toronto, ON M5V 3T6
Phone: 416-954-0395
E-mail: reception-toronto@pch.gc.ca
Internet: www.canadianheritage.gc.ca
Provides information and resources on diversity and multiculturalism.

COSTI Immigrant Services
1710 Dufferin Street
Toronto, ON M6E 3P2
Phone: 416.658.1600
Fax: 416.658.8537
E-mail: info@costi.org
Internet: www.costi.org
Offers employment, educational, settlement and social services to all immigrant communities, new Canadians and individuals in need of assistance.

League for Human Rights of B’nai Brith Canada
15 Hove Street
Toronto, ON M3H 4Y8
Phone: 416-633-6224
Toll Free: 1-800-892-2624
Fax: 416-630-2159
E-mail: bnb@bnaibrith.ca
Internet: www.bnaibrith.ca

Metropolis Project
c/o Citizenship and Immigration Canada
219 Laurier Avenue West
Ottawa, ON K1A 1L1
Phone: 613-957-5983
Fax: 613-957-5968
Internet: Canada.metropolis.net
An international forum for comparative research and policy development about migration, immigration and cultural diversity. A wide variety of resources on many topics is available online –including statistics and information on trends.

Miziwe Biik Aboriginal Employment Training
167 Gerrard Street East
Toronto, ON M5A 2E4
Phone: 416-591-2310
Fax: 416-591-3602
E-mail: info@miziwebiik.com
Internet: www.miziwebiik.com
Offers employer services including targeted wage subsidies.

National Anti-Racism Council of Canada
# 122 - 215 Spadina Ave.
Toronto, ON M5T 2C7
Phone: 416-979-3909
Fax: 416-946-1983
Internet: www.narcc.ca
A national community-based network acting against racism. Employment-related resources are available online.

Ocasi
110 Eglinton Avenue West, Suite 200
Toronto, ON M4R 1A3
Phone: 416-322-4950
Fax: 416-322-8084
E-mail: generalmail@ocasi.org
Internet: www.ocasi.org
A council of over 170 community-based agencies which serve the immigrant communities of Ontario.

Ontario Federation of Indian Friendship Centres
219 Front Street East
Toronto, ON M5A 1E8
Phone: 416-956-7575
Toll Free: 1-800-772-9291
Fax: 416-956-7577
E-mail: ofifc@ofifc.org
Internet: www.ofifc.org
Has an Employment Unit that delivers programs aimed at linking Aboriginal people with employment opportunities. Programs include employment supports, on-the-job training, job-creation partnerships, targeted wage subsidies and more.

Ontario Healthy Communities Coalition
2 Carlton Street, Suite 1810
Toronto, ON M5B 1J3
Phone: 416-408-4841
Toll Free: 1-800-766-3418
Fax: 416-408-4843
Provides resources relating to inclusion, equity and diversity such as “Inclusive Community Organizations: A Tool Kit.” available online at: atwork.settlement.org/sys/atwork_offsite_frame.asp?doc_id=1003789.
The Tool Kit aims to help community organizations become more equitable, diverse and inclusive through a self-assessment tool, a step-by-step process and an action plan for organizational change process to increase inclusion.

Ontario Multifaith Council on Spiritual and Religious Care
789 Don Mills Road, Suite 208
Toronto, ON M3C 1T5
Phone: 416-422-1490
Toll Free: 1-888-837-0923
Fax: 416-422-4359
E-mail: omcsrc@omc.ca
Internet: www.omc.ca/
This website provides information about many of the faiths that are practiced by persons living in Ontario. It also includes a list of holidays and observances that can be used to determine dates of significance to each faith.

Urban Alliance on Race Relations
302 Spadina Avenue, Suite 507
Toronto, ON M5T 2E7
Phone: 416-703-6607
Fax: 416-703-4415
E-mail: uarr@uarr.org
Internet: www.urbanalliance.ca

e) Sex-related issues

A Commitment to Training and Employment for Women (ACETW)
215 Spadina Avenue, Suite 350
Toronto, ON M5T 2C7
Tel: 416-599-3590
Fax: 416-599-2043
E-mail: info@actew.org
Internet: www.actew.org

Employment Standards Information Centre
Ministry of Labour
Phone: 416-326-7160
Toll Free: 1-800-531-5551
TTY: 1-866-567-8893
Internet: www.labour.gov.on.ca
Information on pregnancy and parental leave under the Employment Standards Act.

National Association of Women and the Law
251, Bank Street, Suite 305
Ottawa, ON K2P 1X3
Phone: 613-241-7570
Fax: 613-241-4657
E-mail: info@nawl.ca
Internet: www.nawl.ca
Non-profit organization working to promote equality rights of all women in Canada.

Ontario Women's Directorate
777 Bay Street, 6th Floor
Toronto, ON M7A 2J4
Phone: 416-314-0300
Toll Free: 1-866-510-5902
TTY: 416-314-0258
Fax: 416- 314-0247
Email: info.mci@ontario.ca
Internet: www.citizenship.gov.on.ca/owd
Has grants and funding available for organizations including employers.

Service Canada
Human Resources and Social Development Canada
Toll Free: 1-800-206-7218
TTY: 1-800-529-3742
Information on applying for employment insurance benefits, online:
www.hrsdc.gc.ca

Status of Women Canada
National Office
MacDonald Building
123 Slater Street, 10th Floor
Ottawa, ON K1P 1H9
Phone: 613-995-7835
TTY: 613-996-1322
Fax: 613-957-3359
E-mail: information@swc-cfc.gc.ca
Internet: www.swc-cfc.gc.ca
See Gender-Based Analysis: A Guide for Policy-Making (revised 1998), which sets out techniques for assessing the impact of policies and programs on men and women and integrating gender analysis into new policies and programs.

Women’s Human Rights Resources Programme
Bora Laskin Law Library
University of Toronto Faculty of Law
78 Queen's Park,
Toronto, ON M5S 2C5
Phone: 416-978-0944
Internet: www.law-lib.utoronto.ca/diana/
Online resource for information on women's human rights law

f) Sexual orientation and gender identity issues

barbara findlay
Internet: www.barbarafindlay.com
This website has number of resources and articles on equality, oppression and GLBT issues.

Canadian Auto Workers Union
Phone: 416-495-3762
Fax: 416-495-6552
Human Rights Department
E-mail: humanrights@caw.ca or
cawpride@caw.ca
Internet: www.caw.ca/en/services-departments-pride.htm
Online resources, including a booklet called “To Our Allies: Everything you ever wanted to know about Lesbian, Gay, Bisexual and Trans Issues... Well maybe not everything.” This resource includes answers to frequently asked questions.

Canadian Gay & Lesbian Chamber of Commerce (CGLCC)
39 River Street
Toronto, ON M5A 3P1
Phone: 416-761-5151
Toll Free: 1-866-300-7556
Fax: 416-761-5161
Internet: www.cglcc.ca
Coalition of GLBT owned and GLBT-friendly businesses, and clearinghouse of information for and between organizations and businesses.

Contact Point – Proud Practitioners Website
Internet: www.contactpoint.ca
Source of gay, lesbian, bi-sexual and transgendered resources and links from Proud Practitioners Website now hosted on Contact Point’s website. Includes links to Canadian campus organizations and print resources.

Egale Canada
1 Nicholas St, Suite 430
Ottawa, ON K1N B7
Phone: 613-230-1043
Toll Free: 1-888-204-7777
Fax: 416-642-6435
E-mail: egale.canada@egale.ca
Internet: www.egale.ca

Human Rights Campaign
Internet: www.hrc.org
Has a number of comprehensive resources specific to trans people, including transitioning at work. For example, Transgender Americans: A Handbook for Understanding and Transgender Issues in the Workplace: A Tool for Managers and Coming Out As Transgender. Please note, however, that this is a US organization, so their legal information is not relevant, and their recommendations do not all comply with the Commission’s Gender Identity policy.

Human Rights Program – Heritage Canada
Internet: www.pch.gc.ca/progs/pdp-hrp/index_e.cfm
See brochure: “Out and About – Towards a Better Understanding of Gay, Lesbian, Bisexual, and Transgendered Persons in the Workplace.”

Out and Equal Workplace Advocates
155 Sansome Street, Suite 450
San Francisco, CA 94104
Phone: 415-694-6500
Fax: 415-694-6530
E-mail: info@outandequal.org
Internet: www.outandequal.org
U.S. organization that champions safe and equitable workplaces for lesbian, gay, bisexual and transgender people. Has some online resources that may be modified for use by Canadian employers. See “15 Steps to an Out and Equal Workplace.”

Supporting Our Youth (SOY)
333 Sherbourne Street, 2nd Floor
Toronto, ON M5A 2S5
Phone: (416) 324-5077
Fax: 416-324-4188
e-mail: soy@sherbourne.on.ca.
In partnership with Teens Educating and Confronting Homophobia (T.E.A.C.H) and with the support of Canadian Auto Workers (CAW) and Lesbian and Gay Community Appeal, SOY has produced an employment brochure/handbook for LGBT youth and employers entitled "Out to Work: Lesbian, gay, bisexual, transgender and transsexual youth and work". This resource can be obtained by calling SOY.

University of Toronto
The Office of LGBTQ Resources & Programs
21 Sussex Avenue, Suites 416 & 417
Toronto, ON M5S 1J6
Phone: 416-946-5624
Fax: 416-946-7745
Internet: www.lgbtq.utoronto.ca/Office.htm
Has a resource on gender-neutral washrooms at www.lgbtq.utoronto.ca/Gender_Neutral.htm

g) Age-related issues (includes youth and older Ontarians)

AARP
601 E Street NW
Washington, DC 20049
Toll Free: 1-888-OUR-AARP (1-888-687-2277)
Internet: www.aarp.org
U.S. resource on age discrimination under the Age Discrimination in Employment Act (ADEA).

Canadian Centre for Elder Law Studies
1822 East Mall, The University of British Columbia
Vancouver, BC V6T 1Z1
Phone: 604-822-0633
Fax: 604-822-0144
E-mail: ccels@bcli.org
Internet: www.ccels.ca

CARP – Canada’s Association for the Fifty-Plus
27 Queen Street East, Suite 1304
Toronto, ON M5C 2M6
Phone: 416-363-8748
Fax: 416-363-8747
E-mail: carp@50plus.com
Internet: www.carp.ca
Extensive resources and links on issues affecting older workers.

Justice for Children and Youth
Canadian Foundation for Children, Youth and the Law
415 Yonge Street, Suite 1203
Toronto, ON M5B 2E7
Phone 416-920-1633
Ontario Toll Free: 1-866-999-JFCY (5329)
Fax: 416-920-5855
E-mail: info@jfcy.org
Internet: www.jfcy.org
Legal representation to low-income youth and children.

Ontario Association of Youth Employment Centres
Internet: www.oayec.org/youth/resources
Links to online resources.

Ontario Seniors’ Secretariat
777 Bay Street, Suite 601C
Toronto ON M7A 2J4
Seniors' InfoLine (Toll Free): 1-888-910-1999
TTY: 1-800-387-5559
Internet: www.culture.gov.on.ca/seniors/
Resources and links for seniors.

Retirement Planning Association of Canada (RPAC)
289 Greenwood Drive
Stratford, ON N5A 7K6
Phone:519-273-5616
Fax: 519-273-6097
Internet: www.retirementplanners.ca

St. Stephen’s Employment and Training Centre
1415 Bathurst Street, 2nd Floor
Toronto, ON M5R 3H8
Phone: 416-531-4631
Fax: 416-531-2680
Internet: www.ststephenshouse.com
Provides services to employers such as free job postings, hosting a job fair on an employer’s behalf, or wage subsidies as part of its youth employment program.

Seniors.ca Directory
Internet: www.seniors.ca/age-discrimination.html
Online resource offering articles and links on aging and age discrimination.

h) Disability issues (excluding mental health)

Accessibility Directorate of Ontario
777 Bay Street, 6th Floor, Suite 601
Toronto, ON M7A 2J4
E-mail: accessibility@css.gov.on.ca

Accessibility For Ontarians With Disabilities Act (AODA)
Service Ontario, Contact Centre
Toll free: 1-866-515-2025
TTY: 416-325-3408
Toll free TTY: 1-800-268-7095
Fax: 416-325-3407

Adaptive Technology Resource Centre
Faculty of Information Studies, University of Toronto
130 St. George Street
Toronto, ON M5S 1A5
Phone: 416-978-4360
Fax: 416-971-2629
E-mail: general.atrc@utoronto.ca
Internet: www.atrc.utoronto.ca
Online resources, consultation and accommodation support for employers hiring, retraining, advancing and retaining persons with disabilities.

ALDERCENTRE (Adult Learning Disabilities Employment Resource Centre)
120 Front Street East, Suite 208
Toronto, ON M5A 4L9
Phone: 416-693-2922
Fax: 416-698-0038
E-mail: ld@aldercentre.org
Internet: www.aldercentre.org

ARCH: A Legal Resource Centre for Persons with Disabilities
425 Bloor Street East, Suite 110
Toronto, ON M4W 3R5
Phone: 416-482-8255
Outside Toronto: 1-866-482-2724
TTY: 416-482-1254
Fax: 416-482-2981
E-mail: archlib@lao.on.ca
Internet: www.archlegalclinic.ca

Assistive Devices Industry Office
Industry Canada
P.O. Box 11490 Station H
Ottawa, ON K2H 8S2
Phone: 613-990-4316 or
613-990-4297
TTY: 613-998-3288
Fax: 613-998-5923
E-mail: adio@crc.ca
Internet: www.at-links.gc.ca/as
Information on assistive technologies and programs and services related to technical accommodations.

Canadian Association of the Deaf
251 Bank Street, Suite 203
Ottawa, ON K2P 1X3
Phone: 613-565-2882
TTY: 613-565-8882
Fax: 613-565-1207
E-mail: cad@cad.ca
Internet: www.cad.ca

Canadian Council on Rehabilitation and Work
111 Richmond Street West, Suite 401
Toronto, ON M5H 2G4
Phone: 416-260-3060
Toll free: 1-800-664-0925
TTY: 416-260-9223
Internet: www.ccrw.org
CCRW is a “one-stop shop” for disability and employment resources. The CCRW provides a number of hands-on services to employers, including partnerships, workplace assessments and training on a number of disability-related subjects including return to work processes for injured workers and how to implement an accommodation process in the workplace.

Disability WebLinks
www.disabilityweblinks.ca
Provides links to disability and accessibility resources.

EnableLink Website
E-mail: info@enablelink.org
Internet: www.enablelink.org
Links to online resources on disability-related issues. For example, see Canadian Abilities Foundation, “Neglected or Hidden: Connecting Employers and People with Disabilities in Canada” (May 2004).

IBM Canada
Human Ability and Accessibility Centre
3600 Steeles Avenue East
Markham, ON L3R 9Z7
Toll free: 1-800-426-4968
Internet: www.ibm.com/able
Resources on accessible technology.

The Job Accommodation Network
Phone (V/TTY): 1-304-293-7186
E-mail: jan@jan.wvu.edu
Internet: www.jan.wvu.edu
Practical approaches to accommodation strategies for persons with disabilities.

Learning Disabilities Association of Canada (National Office)
250 City Centre Avenue, Suite 616
Ottawa, ON K1R 6K7
Phone: 613-238-5721
Fax: 613-235-5391
Toll Free: 1-877-238-5322
E-mail: information@ldac-taac.ca
Internet: www.ldac-taac.ca

Learning Disabilities Association of Ontario
365 Bloor Street East, Suite 1004
Toronto, ON M4W 3L4
Phone: 416-929-4311
Fax: 416-929-3905
Internet: www.ldao.ca
Information on learning disabilities including a brochure for employers called “Learning Disabilities on the Job.”

Link Up Employment Services
55 Eglinton Avenue E., Suite 502
Toronto, ON, M4P 1G8
Phone: 416-413-4922
Fax: 416-413-4927
TTY: 416-413-4926
E-mail: info@linkup.ca
Internet: www.linkup.ca
This charitable, not-for-profit employment services agency assesses and provides supports to persons with disabilities. It also offers services aimed at helping employers hire persons with disabilities. For example, they make accommodation-related assessments, arrange for a variety of accommodations such as modifications to workstations and assistive devices. They also provide job coaching, may be able to offset training costs, and act as a resource for employers.

Ministry of Community and Social Services
900 Bay Street, M1-57 Macdonald Block
Toronto ON M7A 1N3
Tel: 416-325-5666
Toll Free: 1-888-789-4199
TTY: 1-800-387-5559
Internet: www.mcss.gov.on.ca/mcss/english/pillars/accessibilityOntario/
Provides access to information on the Accessibility for Ontarians with Disabilities Act. This site also includes resources to help employers create inclusive workplaces and remove barriers preventing full independence and opportunity for persons with disabilities.

Office of Disability Issues
Human Resources and Social Development Canada (HRSDC)
Internet: www.hrsdc.gc.ca/en/disability_issues/index.shtml
See report, Advancing the inclusion of people with disabilities (2005).

Service Canada
Human Resources and Social Development Canada
Toll Free: 1-800-206-7218
TTY: 1-800-529-3742
Information on sickness benefits and compassionate care benefits

Workers’ Action Centre
720 Spadina Avenue, Suite 223
Toronto, ON M5S 2S9
Phone: 416-531-0778
Fax: 416-533-0107
E-mail: info@workersactioncentre.org
Internet: www.workersactioncentre.org

WORKink
(Canadian Council on Rehabilitation and Work)
E-mail: workink@ccrw.org
Internet: www.workink.com
Offers services for employers to post jobs and review resumes from qualified candidates with disabilities.

Workplace Safety and Insurance Board
200 Front Street West
Toronto, ON M5V 3J1
Phone: 416-344-1000
Toll Free: 1-800-387-0750
TTY: 1-800-387-0050
Fax: 416-344-4684
Toll Free Fax: 1-888-313-7373
Internet: www.wsib.on.ca
Note: Employers must comply with the Code in the case of a conflict between WSIA and the Code.

i) Disability issues – mental health

Across Boundaries, An Ethnoracial Mental Health Organization
51 Clarkson Avenue
Toronto, ON M6E 2T5
Phone: 416-787-3007
Fax: 416-787-4421
E-mail: info@acrossboundaries.ca
Internet: www.acrossboundaries.ca

Canadian Mental Health Association (CMHA), Ontario
180 Dundas Street West, Suite 2301
Toronto, ON M5G 1Z8
Phone: 416-977-5580
Toll Free: 1-800-875-6213
Fax 416-977-2813
E-mail info@ontario.cmha.ca
Internet: www.ontario.cmha.ca
Comprehensive resource on mental health. Can link an employer to services such as counselling or support for employees with mental illness. See "Stigma and Discrimination” available online at
http://www.ontario.cmha.ca/about_mental_health.asp?cID=7599

The Canadian Psychiatric Association
141 Laurier Avenue W., Suite 701
Ottawa, ON K1P 5J3
Phone: 613-234-2815
Fax: 613-234-9857
E-mail: cpa@cpa-apc.org
Internet: www.cpa-apc.org

Canadian Psychiatric Research Foundation
133 Richmond Street West, Suite 200
Toronto, ON M5H 1L3
Phone: 416-351-7757
Toll Free: 1-800-915-2773
Fax: 416-351-7765
E-mail: admin@cprf.ca
Internet: www.cprf.ca

Centre for Applied Research in Mental Health and Addiction (CARMHA)
SFU Faculty of Health Sciences
Suite 7200, 515 W. Hastings Street
Vancouver, BC V6B 5K3
E-mail: info@carmha.ca
Internet: www.carmha.ca
See online manual and worksheets – Antidepressant Skills at Work: Dealing with Mood Problems in the Workplace.

Centre for Addiction and Mental Health
R. Samuel McLaughlin Addiction and Mental Health Information Centre
Phone: 416-595-6111
Toll free: 1-800-463-6273
E-mail: mmclaughlininformation@camh.net
Internet: www.camh.net
This information centre serves as a central source of reliable information, and provides active assistance for people seeking information, services or support about mental health and addictions. The CAMH website also has a wide range of information and resources, such as the Mental Health and Addiction 101 Series of free online tutorials on topics like depression and addiction.

Community Resource Connections of Toronto
366 Adelaide St. East, Suite 230
Toronto, Ontario M5A 3X9
Phone: 416-482-4103
Fax: 416-482-5237
E-mail: crct@crct.org
Internet: www.crct.org
See Navigating Mental Health Services in Toronto: A Guide for Newcomer Communities, a useful resource for employees who are newcomers to understand mental health issues and access services. Also useful for employers seeking a better understanding of barriers and challenges experienced by newcomers with mental illness.

Mental Health Services Information Ontario
Toll Free:1-866-531-2600
Internet: www.mhsio.on.ca
Free information about mental health services and supports.

Mental Health Works
180 Dundas Street West, Suite 2301
Toronto, ON M5G 1Z8
Phone: 416-977-5580 ext. 4120
Toll Free: 1-800-875-6213 ext. 4120
Fax: 416-977-2813
Internet: www.mentalhealthworks.ca
E-mail: info@mentalhealthworks.ca
This is an excellent resource for employers. For answers to common mental health issues, see
www.mentalhealthworks.ca/employers/all_questions.asp

Schizophrenia: A handbook for families
www.mentalhealth.com

k) Funding sources

Canada Revenue Agency
Toll Free: 1-800-959-5525
Internet: www.cra-arc.gc.ca
Can provide information about tax deductions for renovations that enhance accessibility.

Canadian Heritage – Human Rights Program
Ontario Regional Office
150 John Street, Suite 400
Toronto, ON M5V 3T6
Phone: 416-973-5400
Fax: 416-954-2909
E-mail: pch-ontario@pch.gc.ca
Internet: www.canadianheritage.gc.ca
Its Human Rights Program provides some grants and contributions towards projects that increase “awareness, knowledge, and practical enjoyment of human rights in Canada.” Canadian non-profit organizations, professional organizations, universities and post-secondary institutions can apply for this funding.

Charity Village
230 Sandalwood Pkwy East
P.O. Box 41559
Brampton, ON L6Z 4R1
E-mail: help@charityvillage.com
Internet: www.charityvillage.com
Provides links to many organizations that provide funding to non-profit organizations.

Industry Canada – FedNor Program
Internet: strategis.ic.gc.ca/epic/internet/infednor-fednor.nsf/en/Home
This program funds services and programs that bring economic benefit to northern and rural Ontario communities. Funding is delivered through three key initiatives: (1) Northern Ontario Development Program; (2) Community Futures Program; and (3) the Eastern Ontario Development Program. Contact information for FedNor Community Economic Development Officers is available on the website.

The Maytree Foundation
170 Bloor Street West, Suite 804
Toronto, ON M5S 1T9
Phone: 416-944-2627
Internet: www.maytree.com
Provides loans of up to $5000 to recent immigrants for training, examination and tool costs. The loans are distributed nationally but the foundation is located in Toronto. Other grants are also available.

Ministry of Northern Development and Mines – The Northern Ontario Heritage Fund Corporation (NOHFC)
Roberta Bondar Place
70 Foster Drive, Suite 200
Sault Ste. Marie, ON P6A 6V8
Phone: 705-945-6700
Toll free: 1-800-461-8329
Fax: 705-945-6701
Internet: www.mndm.gov.on.ca/nohfc
Provides funding for projects in 10 districts in Northern Ontario. Eligible applicants may include private/public partnerships, government-related agencies, municipalities, First Nations, Local Service Boards and not-for-profit corporations.

Ministry of Public Infrastructure Renewal
6th Floor, Mowat Block
900 Bay Street
Toronto, ON M7A 1L2
Tel: 416-325-0424
Fax: 416-325-8440
Website: www.pir.gov.on.ca
Invests in public infrastructure to renew and expand colleges, hospitals, universities, cultural facilities and community centres in Ontario.

l) Other sources of information about human rights

The 2008 Annotated Ontario Human Rights Code
Published by Carswell
One Corporate Plaza, 2075 Kennedy Road
Toronto, ON M1T 3V4
ISBN 978-0-7798-1184-7 (2008 Edition)
Phone: 416-609-3800
Toll Free: 1-800-387-5164
Fax: 416-298-5082
E-mail: carswell.orders@thomson.com
Internet: www.carswell.com

Canadian Human Rights Reporter
1662 West 75th Avenue
Vancouver, BC V6P 6G1
Phone: 604-266-5322
Fax: 604-266-4475
E-mail: chrr@cdn-hr-reporter.ca
Internet: www.cdn-hr-reporter.ca

Canadian Legal Information Institute (CanLII)
360 Albert Street, Suite 1700
Ottawa, ON, K1R 7X7
Internet: www.canlii.org
Free source of Canadian cases in an on-line searchable database.

Publications Ontario
880 Bay Street, 5th floor
Toronto, ON M7A 1N8
Phone: 416-326-5300
Toll Free: 1-800-668-9938
TTY: 416-965-5130
Toll Free TTY: 1-800-268-7095
Fax: 416-326-5317

POOL – Publications Ontario On-Line
Internet: www.publications.serviceontario.ca

Ontario Human Rights Commission

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Appendix C – Resource list