Use of the term “accommodation” refers to housing. You have the right to equal treatment when buying, selling, renting or being evicted from an apartment, house, condominium or commercial property. This right also covers renting or being evicted from a hotel room.
The Code applies to terms and conditions in contracts and leases such as the amount of rent, security deposits, the requirement of guarantors, occupants’ rules and regulations, lease termination and eviction. Your right to housing without discrimination also includes suitable access to doors, laundry rooms, swimming pools, other common areas, repairs and other aspects of housing.
The Code does not apply if you have a “personality conflict” with the landlord or another tenant that is not linked to a Code ground. Also, the Code does not apply if you share a bathroom or kitchen with the owner or the owner’s family.
The Code also applies to municipalities, as both regulators and providers of housing. They must ensure that their bylaws, processes and decisions do not target or disproportionately affect groups relating to a Code ground.
OHRC policies, guides and other publications include:
On human rights and rental housing:
- Policy on human rights and rental housing
- Human rights for tenants (brochure)
- Human rights in housing: an overview for landlords (brochure)
- Writing a fair rental housing ad (fact sheet)
- Guidelines on developing human rights policies and procedures
- Discrimination based on disability and the duty to accommodate: Information for housing providers
On municipal responsibilities in planning and licensing housing:
- In the zone: Housing, human rights and municipal planning
- Room for everyone: Human rights and rental housing licensing
- Neighbourhood housing tip sheet
- Planning and human rights: legal cases and resources (fact sheet)
- From Exclusion to Inclusion: Human Rights and Planning (OPPI webinar)
For other publications on housing, click “Resource Types” on the left-hand panel.
OHRC submission on the More Homes Built Faster Act: Rent to own
In developing rent-to-own arrangement programs, it will be crucial to focus on the important social role of homes as recognized through the Code’s specific protections against discrimination in accommodation. Every effort made to create innovative pathways to homeownership must be exercised without discrimination.3
Rent-to-own arrangements present a powerful tool to address decades of discrimination in accommodation that have prevented Code-protected groups from building generational wealth.
OHRC submission on the More Homes Built Faster Act: Inclusionary zoning
The OHRC is supportive of the Ministry of Municipal Affairs and Housing’s (MMAH) efforts to standardize rules for inclusionary zoning, and strongly encourages MMAH to take a human rights-based approach to this work. The OHRC believes this is an opportunity to strengthen inclusionary zoning to increase access to permanent affordable housing, especially for vulnerable tenants who generally are protected by the Code. As a result, the OHRC recommends there would not be any change that weakens the rules that govern inclusionary zoning.
OHRC engagement, survey to connect poverty and human rights
The OHRC has launched Poverty POV (Point of View), to engage with the public, through a survey, key informant discussions and other steps, on their lived experiences with poverty, including homelessness, and mental health and addictions.
More Homes Built Faster Act – OHRC submissions
The OHRC welcomes the government’s effort to address the housing crisis. As the government moves to implement More Homes Built Faster, it is vital to take a human rights-based approach to housing law, policies, programs and bylaws. This includes Ontario’s obligations under the Human Rights Code (Code) and recognition of the right to housing as affirmed in the National Housing Strategy Act.
OHRC follow-up letter to the Town of Kingsville on housing for migrant workers
As Kingsville Council moves forward in its review of the proposed draft Official Plan Amendments and draft Zoning By-Law Amendments, the OHRC urges Council to make decisions that are consistent with the Code and support the dignity and well-being of all community members.
OHRC statement on human rights, extreme heat waves and air conditioning
The Ontario Human Rights Commission calls on the Government of Ontario to include air conditioning as a vital service, like the provision of heat, under RTA regulations and to establish a provincial maximum temperature to make sure that vulnerable Code-protected tenants are protected against threats of eviction for using safely installed air conditioning units.
OHRC letter to Town of Kingsville on migrant worker housing
The OHRC understands that the Town of Kingsville’s study, Kingsville Temporary Foreign Worker – Final Report, has now been completed and will be discussed by Council on Monday June 27, 2022. Upon reviewing the study and the proposed recommendations, the OHRC is very concerned that the recommendations would, if implemented, continue to create discriminatory barriers to migrant workers living as full members of the Kingsville community.
Letter and submission to the Minister of Municipal Affairs and Housing on proposed regulatory amendments under the Housing Services Act
I am writing today to provide the Ontario Human Rights Commission’s (OHRC) submission on the government’s Proposed Regulatory Amendments under the Housing Services Act, 2011 – Reg. 367/11. The OHRC is committed to bringing a human rights perspective to government strategies aimed at addressing poverty, homelessness and hunger.
International Day of Persons with Disabilities: Let's ensure all people with disabilities benefit equally from measures to address the pandemic
Since 1992, the world has been commemorating December 3 as International Day of Persons with Disabilities. While we annually observe this day to promote the human rights of people with disabilities, we need to work daily on resolving the systemic inequities they experience.
Letter to Mayor and Council of Township of Brock on decisions and by-laws on supportive housing
The OHRC is concerned that the Township of Brock’s Interim Control By-law 2994-2020 to "prohibit the establishment of Supportive Housing and Modular Construction, including Manufactured Dwelling Houses" creates barriers to establishing and accessing supportive housing, which may be discriminatory under the Human Rights Code. The OHRC calls on Council to remove any barriers that have a discriminatory effect as soon as possible, and to allow such supportive housing projects to proceed.