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This section includes contact information for various government bodies that monitor both tenancy and human rights issues. Tenants have a number of options for making complaints:
Human Rights Tribunal of Ontario
To file a human rights claim, tenants or prospective tenants can contact the Human Rights Tribunal of Ontario at:
Toll Free: 1-866-598-0322
TTY: 416-326-2027 or Toll Free: 1-866-607-1240
Website: www.hrto.ca
Human Rights Legal Support Centre
If they need legal help with a human rights claim, tenants or prospective tenants can contact the Human Rights Legal Support Centre at:
Toll Free: 1-866-625-5179
TTY: 416-314-6651 or Toll Free: 1-866-612-8627
Website: www.hrlsc.on.ca
Ontario Human Rights Commission
www.ohrc.on.ca
The OHRC’s website offers a wide variety of information on human rights and housing, for tenants, landlords, housing providers and decision-makers.
Ministry of Municipal Affairs and Housing
Tenants or prospective tenants having problems with a landlord can contact the Ministry’s Investigation and Enforcement Unit at 1-888-772-9277, or can apply for help through the Landlord and Tenant Board.
Website: www.ltb.gov.on.ca
If people have inquiries about land use planning in Ontario or the tools described in this guide, they can contact one of the Ministry’s five regional offices:
Central (Toronto)
416-585-6226
800-668-0230 (toll-free)
Western (London)
519-873-4020
800-265-4736 (toll-free)
Eastern (Kingston)
613-548-4304
800-267-9438 (toll-free)
Northeastern (Sudbury)
705-564-0120
800-461-1193 (toll-free)
Northwestern (Thunder Bay)
807-475-1651
800-465-5027 (toll-free)