Language selector

Goods, services and facilities

 

You have the right to be free from discrimination when you receive goods or services, or use facilities. For example, this right applies to:

  • stores, restaurants and bars
  • hospitals and health services
  • schools, universities and colleges
  • public places, amenities and utilities such as recreation centres, public washrooms, malls and parks
  • services and programs provided by municipal and provincial governments, including social assistance and benefits, and public transit
  • services provided by insurance companies
  • classified advertisement space in a newspaper. 

Relevant policies and guides:

  1. Letter to the Toronto District School Board on its Collaborative Approach to School and Community Safety Report

    December 5, 2022

    The OHRC is aware the TDSB has taken a decision to end the School Resource Officer (SRO) Program. It recognizes your obligation as a duty-holder to protect the safety of students. However, to the extent that there are bona fide and legitimate reasons to seek external help, the OHRC reminds all parties that the discussion and decision should be informed by human rights principles as set out in the Ontario Human Rights Code (the Code).

  2. A Disparate Impact: Second interim report on the inquiry into racial profiling and racial discrimination of Black persons by the Toronto Police Service

    A Disparate Impact, the second interim report in the Ontario Human Rights Commission’s inquiry into racial profiling and racial discrimination of Black persons by the Toronto Police Service (TPS), confirms that Black people are more likely than others to be arrested, charged, over-charged, struck, shot or killed by Toronto police.

  3. Guidelines on accessible education

    From: Annual Report 2011-2012 - Human rights: the next generation

    September 2004- The Guidelines take key principles from the OHRC’s Policy and Guidelines on Disability and the Duty to Accommodate (“Disability Policy”) and apply them to the educational context. They are intended to provide guidance to support education providers and students with disabilities in the fulfilment of their duties and rights under the Code.

  4. OHRC letter to Town of Kingsville on migrant worker housing

    June 24, 2022

    The OHRC understands that the Town of Kingsville’s study, Kingsville Temporary Foreign Worker – Final Report, has now been completed and will be discussed by Council on Monday June 27, 2022. Upon reviewing the study and the proposed recommendations, the OHRC is very concerned that the recommendations would, if implemented, continue to create discriminatory barriers to migrant workers living as full members of the Kingsville community.

Pages