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Receipt of public assistance

In housing, the Code protects tenants against discrimination based on receipt of public assistance. “Public assistance” – more commonly referred to as social assistance – includes Ontario Works, OSAP, ODSP, Old Age Security, Employment Insurance, etc.

Some housing providers have negative attitudes towards people who are poor. They may take several steps that could contravene the Code, such as:

  • screen out prospective tenants based on stereotypes about poverty and poor people
  • impose illegal rental criteria (such as security deposits)
  • provide substandard housing-related services
  • harass tenants
  • be more quick to try to evict.

Relevant policy:

  1. OHRC statement for National Housing Day November 22: Accessible housing makes social, economic sense

    November 22, 2020

    On National Housing Day, the OHRC calls on the Province to amend Ontario’s Building Code Regulation to require all units in new construction or major renovation of multi-unit residences to fully meet universal accessibility standards. The OHRC also calls on municipalities to prioritize universal design construction, consistent with their obligations under the Code. Government and housing providers must work together to make sure that new developments are fully inclusive, because Ontarians deserve no less.

  2. Letter to Facebook on enforcing safeguards to prevent discriminatory housing, employment and credit ad targeting in Canada

    December 7, 2020

    The Canadian Human Rights Commission (CHRC) and Ontario Human Rights Commission (OHRC) welcome the news that Facebook has now implemented and is enforcing several safeguards to prevent discriminatory targeting of advertisements for housing, employment and credit opportunities in Canada.

  3. Letter to the Minister of Children, Community and Social Services on Ontario’s poverty reduction strategy, Building a Strong Foundation for Success: Reducing Poverty in Ontario (2020 – 2025)

    January 26, 2021

    While the OHRC is committed to supporting your office’s efforts to decrease poverty in Ontario, we are concerned that the government’s Poverty Reduction Strategy does not take an explicit human rights-based approach to poverty reduction and does not recognize the right to an adequate standard of living.

  4. Letter to Mayor and Council of Township of Brock on decisions and by-laws on supportive housing

    October 12, 2021

    The OHRC is concerned that the Township of Brock’s Interim Control By-law 2994-2020 to "prohibit the establishment of Supportive Housing and Modular Construction, including Manufactured Dwelling Houses" creates barriers to establishing and accessing supportive housing, which may be discriminatory under the Human Rights Code. The OHRC calls on Council to remove any barriers that have a discriminatory effect as soon as possible, and to allow such supportive housing projects to proceed.

  5. Letter and submission to the Minister of Municipal Affairs and Housing on proposed regulatory amendments under the Housing Services Act

    February 17, 2022

    I am writing today to provide the Ontario Human Rights Commission’s (OHRC) submission on the government’s Proposed Regulatory Amendments under the Housing Services Act, 2011 – Reg. 367/11. The OHRC is committed to bringing a human rights perspective to government strategies aimed at addressing poverty, homelessness and hunger.

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