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Table 1: New Complaints Filed by Social Area and Grounds Cited
Total Number of Complaints Filed: 1,775
Accommodation |
34 |
16 |
3 |
13 |
8 |
2 |
8 |
6 |
29 |
70 |
25 |
|
|
8 |
4 |
11 |
1 |
13 |
251 |
135 |
8% |
Contracts |
|
|
|
1 |
|
|
|
|
|
6 |
|
|
|
|
|
|
|
|
7 |
7 |
0% |
Employment |
498 |
224 |
48 |
606 |
204 |
33 |
123 |
26 |
65 |
517 |
1 |
2 |
8 |
217 |
126 |
13 |
4 |
144 |
2859 |
1335 |
75% |
Services |
118 |
62 |
20 |
41 |
5 |
13 |
21 |
9 |
7 |
133 |
|
|
1 |
3 |
37 |
11 |
3 |
52 |
536 |
268 |
15% |
Vocational Associations |
24 |
12 |
1 |
10 |
|
2 |
7 |
|
|
6 |
|
|
|
3 |
6 |
1 |
|
3 |
75 |
30 |
2% |
Total: |
674 |
314 |
72 |
671 |
217 |
50 |
159 |
41 |
101 |
732 |
26 |
2 |
9 |
231 |
173 |
36 |
8 |
212 |
3728 |
1775 |
100% |
Percent of Ground Cited |
18% |
8% |
2% |
18% |
6% |
1% |
4% |
1% |
3% |
20% |
1% |
0 |
0 |
6% |
5% |
1% |
0 |
6% |
100% |
|
|
Percent of Total Complaints Filed
|
38% |
18% |
4% |
38% |
12% |
2% |
9% |
2% |
6% |
41% |
2% |
0 |
0 |
13% |
10% |
2% |
0 |
12% |
* |
|
|
|
Race & Colour |
Ethnic Origin |
Creed |
Sex & Pregnancy |
Sexual Harassment |
Sexual Orientation |
Age |
Marital Status |
Family Status |
Handicap |
Public Assistance |
Record of Offence |
Breach of Settlement |
Reprisal |
Ancestry |
Association |
Citizenship |
Place of Origin |
Sum of Categories |
Total Complaints Per Social Area |
Percentage of all complaints |
Table 2: Settlements by Ground in Cases Mediated
Age |
72,550.00 $ |
20 |
3,627.50 $ |
Ancestry |
171,963.00 $ |
26 |
6,613.96 $ |
Association |
2,400.00 $ |
2 |
1,200.00 $ |
Breach of Settlement |
1,000.00 $ |
1 |
1,000.00 $ |
Creed |
61,545.00 $ |
10 |
6,154.50 $ |
Ethnic Origin |
346,800.50 $ |
45 |
7,706.68 $ |
Family Status |
114,203.00 $ |
24 |
4,758.46 $ |
Handicap |
1,474,381.09 $ |
143 |
10,310.36 $ |
Marital Status |
58,450.00 $ |
10 |
5,845.00 $ |
Place of Origin |
108,860.50 $ |
19 |
5,729.50 $ |
Public Assistance |
6,750.00 $ |
4 |
1,687.50 $ |
Race & Colour |
769,803.50 $ |
101 |
7,621.82 $ |
Reprisal |
290,019.00 $ |
52 |
5,577.29 $ |
Sex & Pregnancy |
825,904.59 $ |
145 |
5,695.89 $ |
Sexual Harassment |
38,950.00 $ |
9 |
4,327.78 $ |
Sexual Orientation |
16,600.00 $ |
6 |
2,766.67 $ |
Total for all grounds* |
4,360,180.18 $ |
617 |
7,066.74 $ |
|
Monetary Damages
|
Number Receiving Damages
|
Average |
Table 3: Complaints Closed by Disposition and Grounds
Total Number of Complaints Closed: 1,941
Dismissed |
20 |
27 |
6 |
3 |
4 |
12 |
46 |
11 |
64 |
8 |
37 |
2 |
116 |
|
22 |
76 |
5 |
12 |
471 |
245 |
13% |
Failure to provide Evidence |
1 |
13 |
1 |
|
3 |
2 |
19 |
5 |
17 |
3 |
7 |
3 |
35 |
|
6 |
12 |
1 |
1 |
129 |
53 |
3% |
Not Dealt With (Sec. 34) |
34 |
35 |
3 |
|
3 |
9 |
48 |
20 |
172 |
16 |
38 |
1 |
124 |
2 |
27 |
71 |
6 |
3 |
612 |
351 |
18% |
Referred to Board of Inquiry |
14 |
6 |
9 |
1 |
2 |
2 |
4 |
14 |
26 |
|
6 |
|
18 |
|
8 |
28 |
3 |
1 |
142 |
73 |
4% |
Resolved |
20 |
13 |
2 |
5 |
2 |
7 |
36 |
9 |
112 |
6 |
27 |
1 |
74 |
|
15 |
92 |
14 |
7 |
442 |
265 |
14% |
Settled |
51 |
58 |
4 |
3 |
1 |
25 |
93 |
41 |
288 |
17 |
55 |
8 |
206 |
|
71 |
282 |
58 |
20 |
1,281 |
727 |
37% |
Withdrawn |
22 |
25 |
|
|
4 |
7 |
39 |
9 |
92 |
5 |
28 |
3 |
81 |
|
21 |
82 |
16 |
6 |
440 |
227 |
11% |
Total: |
162 |
177 |
25 |
12 |
19 |
64 |
285 |
109 |
771 |
55 |
198 |
18 |
654 |
2 |
170 |
643 |
103 |
50 |
3,517 |
1,941 |
100% |
Percentage |
5% |
5% |
1% |
0% |
0% |
2% |
8% |
3% |
22% |
2% |
6% |
0% |
19% |
0% |
5% |
18% |
3% |
1% |
100% |
|
|
|
Age |
Ancestry |
Association |
Breach of Settlement |
Citizenship |
Creed |
Ethnic Origin |
Family Status |
Handicap |
Marital Status |
Place of Origin |
Public Assistance |
Race & Colour |
Record of Offence |
Reprisal |
Sex & Pregnancy |
Sexual Harassment |
Sexual Orientation |
Sum of Categories |
Total for All Complaints |
Percentage of all Complaints |
Note: Because complaints can involve multiple grounds, the sum by grounds exceeds the total for all complaints filed.
Table 4: Complaints Closed by Disposition and Social Area
Total Number of Complaints Closed: 1,941
Dismissed |
12 |
4 |
168 |
57 |
4 |
245 |
245 |
13% |
Failure to provide Evidence |
11 |
|
40 |
9 |
|
60 |
53 |
3% |
Not Dealt With (Section 34) |
12 |
1 |
222 |
100 |
16 |
351 |
351 |
18% |
Referred to Board of Inquiry |
10 |
|
52 |
10 |
1 |
73 |
73 |
4% |
Resolved |
17 |
|
215 |
31 |
2 |
265 |
265 |
14% |
Settled |
43 |
1 |
615 |
66 |
2 |
727 |
727 |
37% |
Withdrawn |
19 |
|
183 |
22 |
3 |
227 |
227 |
11% |
Total |
124 |
6 |
1495 |
295 |
28 |
1,948 |
1,941 |
100% |
Percentage |
6% |
0.5% |
77% |
15% |
1.5% |
100% |
|
|
|
Accommodation |
Contracts |
Employment |
Services |
Vocational Association |
Sum of Categories |
Total for All Complaints |
Percentage of all Complaints |
Note: Because complaints can involve multiple grounds, the sum by grounds exceeds the total for all complaints closed.